Privacy Policy

Teqnoman Web Solutions Private Limited(“Company”, “we”, “us”, or “our”) operates Propo, an AI powered proposal and client document generation platform available at www.getpropo.com(the “Service”).

This Privacy Policy describes how we handle personal information when you visit our website, create an account, join a waitlist, or use paid features. By using the Service, you agree to the practices described here.

We may collect the following categories of information:

• Account information: name, email address, password (stored in hashed form), and profile details you provide
• Business and proposal content: client names, project briefs, pricing, scopes of work, and documents you create in the Service
• Usage data: pages viewed, features used, session duration, device type, browser, and approximate location derived from IP address
• Communications: messages you send to support or sales teams
• Payment related data: billing status and limited transaction metadata from payment processors (we do not store full card numbers on our servers)

We use personal information to:

• Provide, maintain, and improve the Service
• Generate AI assisted proposals, quotations, and related documents
• Authenticate users and secure accounts
• Process subscriptions and send billing related communications
• Respond to support requests and product inquiries
• Analyze usage to improve performance, templates, and features
• Send product updates, waitlist notices, and marketing with your consent
• Comply with legal obligations and enforce our Terms & Conditions

When you submit prompts, briefs, or project details, that content may be processed by AI systems to generate proposals and related outputs. AI providers may process data according to their own policies when integrated as subprocessors.

We configure integrations to limit unnecessary retention where possible. You should avoid submitting highly sensitive personal data unless necessary for your proposal workflow.

AI outputs are generated automatically. You are responsible for reviewing content before sharing it with clients or third parties.

We use cookies and similar technologies to keep you signed in, remember preferences, measure traffic, and improve the Service.

• Essential cookies: required for authentication and core functionality
• Analytics cookies: help us understand how visitors and users interact with the platform
• Preference cookies: store settings such as theme or language where applicable

You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.

We may use analytics tools to collect aggregated usage statistics, such as feature adoption, error rates, and conversion from waitlist to paid plans. Analytics data is generally used in aggregate and does not identify you personally unless combined with account information for troubleshooting or support.

Data may be stored on servers located in India or other countries where our infrastructure or subprocessors operate. Where data is transferred across borders, we take steps designed to ensure appropriate safeguards consistent with applicable law.

Retention periods are described in Section 12 below.

We may share limited data with trusted third parties who help us operate the Service, such as:

• Cloud hosting and database providers
• AI and machine learning API providers
• Email and notification services
• Analytics providers
• Customer support tools

These providers process data on our instructions and are expected to maintain appropriate security measures. We do not sell your personal information to advertisers.

Payments are handled by third party payment processors. When you subscribe, you provide payment details directly to the processor subject to their privacy policy. We receive confirmation of payment status, plan type, and related billing metadata needed to manage your account.

We implement technical and organizational measures designed to protect personal information, including encryption in transit, access controls, and monitoring for unauthorized activity.

No method of transmission or storage is completely secure. You are responsible for safeguarding your account credentials and using strong, unique passwords.

Depending on applicable law, including Indian data protection requirements where they apply, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent for marketing communications
• Object to or restrict certain processing activities
• Export your data where technically feasible

To exercise these rights, contact hello@getpropo.com. We may verify your identity before responding.

We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

• Account data: retained while your account is active and for a reasonable period after closure
• Proposal content: retained according to your plan settings or until you delete it
• Waitlist signups: retained until you unsubscribe or request deletion
• Logs and analytics: typically retained for a limited period for security and improvement

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when changes were last made. Material changes may be communicated by email or in product notice.

Continued use of the Service after updates take effect constitutes acceptance of the revised policy.

For privacy related questions or requests, contact:

Teqnoman Web Solutions Private Limited
Attention: Privacy / Data Protection
Propo
Registered address: 2nd Floor, Shree Keshav Skyline, 206, Jamnagar, Gujarat 361006, India
Email: hello@getpropo.com
Support: hello@getpropo.com
Website: www.getpropo.com