Terms of Service

By using the Platform, you represent that you are at least 18 years of age and competent to enter into a binding contract under the Indian Contract Act, 1872. If you use the Platform on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms, and "you" refers to both you and that organisation.

If you do not agree to these Terms, you must not access or use the Platform.

Propo is a software-as-a-service platform that helps users draft, generate, manage, and share business proposals, including through AI-assisted features. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform in accordance with these Terms and your subscribed plan.

AI-generated content is provided to assist you and may contain errors or inaccuracies. You are responsible for reviewing, editing, and verifying all content before relying on it or sharing it with any third party.

You must provide accurate, current, and complete information when registering and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us promptly of any unauthorised use of your account. We are not liable for any loss arising from your failure to safeguard your credentials.

You agree that you will not:

As between you and the Company, you retain all ownership rights in the proposals, text, data, and materials you create, upload, or generate through the Platform ("User Content"). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, and display User Content solely to the extent necessary to operate, provide, secure, and improve the Platform.

You are solely responsible for your User Content and represent that you have all necessary rights and consents to it and that it does not violate any law or third-party right. We may remove content that we reasonably believe violates these Terms or applicable law.

The Platform offers a Free plan and a paid Pro plan. Prices are displayed on our pricing page in Indian Rupees (INR) and are exclusive of applicable taxes, including Goods and Services Tax (GST), which will be charged as required by law.

Paid subscriptions are billed in advance on a recurring basis (monthly or yearly, as selected) and renew automatically at the end of each billing cycle until cancelled. By subscribing, you authorise us and our payment partners to charge the applicable fees to your chosen payment method for each renewal. We may revise our fees on prospective notice; revised fees apply from your next billing cycle.

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing cycle, and you will retain access to paid features until then. Refunds, where applicable, are governed by our Refund & Cancellation Policy, which forms part of these Terms.

The Platform, including its software, design, text, graphics, logos, and the "Propo" name and marks, is owned by or licensed to the Company and is protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and other applicable laws. Except for the limited licence granted to you, nothing in these Terms transfers any intellectual property rights to you. You may not use our name or marks without our prior written consent.

The Platform may integrate with or rely on third-party services (such as payment gateways, cloud hosting, and AI providers). Your use of such services may be subject to their own terms and policies. We are not responsible for the acts, omissions, or content of third parties.

We strive to keep the Platform available and reliable but do not warrant uninterrupted or error-free operation. We may modify, suspend, add, or discontinue any part of the Platform, and will provide reasonable notice of material changes where practicable. We may perform scheduled or emergency maintenance from time to time.

To the maximum extent permitted by applicable law, the Platform is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the Platform or any AI-generated output will meet your requirements or produce any particular business outcome.

To the maximum extent permitted by law, the Company and its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or in connection with your use of the Platform.

In no event shall the Company's total aggregate liability arising out of or relating to these Terms or the Platform exceed the total amount of fees actually paid by you to the Company in the twelve (12) months immediately preceding the event giving rise to the claim.

You agree to indemnify, defend, and hold harmless the Company and its directors, officers, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your User Content, your use of the Platform, or your breach of these Terms or of any applicable law or third-party right.

You may stop using the Platform at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, if required by law, or if your use poses a risk to the Platform or other users. Upon termination, your right to use the Platform ceases immediately. Provisions that by their nature should survive termination (including those on intellectual property, disclaimers, limitation of liability, indemnity, and governing law) shall survive.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict-of-law principles.

Any dispute, controversy, or claim arising out of or relating to these Terms or the Platform shall first be attempted to be resolved amicably between the parties. Failing amicable resolution, the dispute shall be referred to and finally resolved by arbitration by a sole arbitrator appointed by the Company, conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Jamnagar, Gujarat, India, and the proceedings shall be conducted in English. The award of the arbitrator shall be final and binding on the parties.

Subject to the arbitration clause above, the courts at Jamnagar, Gujarat, India shall have exclusive jurisdiction over any matters not subject to arbitration.

We may amend these Terms from time to time. We will update the "Last updated" date and, for material changes, provide notice through the Platform or by email. Your continued use of the Platform after such changes constitutes acceptance of the amended Terms.

For any questions about these Terms, please contact Teqnoman Web Solutions Private Limited at support@getpropo.com. Registered office: 2nd Floor, Shree Keshav Skyline, 206, Jamnagar, Gujarat 361006.